MyBKexperience: Can any food item be as delicious and yummy than a burger?. I say no, yes no food item can be good than a burger and most of the people like it. This burger is being offered by many restaurants but not all the restaurants serve you a delicious one. If you want to enjoy the taste of the burger then you must visit a restaurant that is Burger King. This restaurant not only provides delicious food it also focus more on customer satisfaction. For this purpose, it conducts a customer survey.
Burger King is the American global restaurant which is providing customer satisfaction survey. The name of this customer survey is MyBKexperience. Why is this survey conducted? it is conducted to know the customer’s views. Through this survey, customers can give their feedback based on their experience at Burger King restaurant and also they can know how the customers are satisfied with the products and services provided by them. This feedback will be used by the company to meet the customer needs. It is a great opportunity for customers to share their views with the company. This survey can be done in online mode so that customers cannot be interrupted. It takes only a few minutes to complete the survey. In this survey, customers have to answer some simple questions. After the completion of the survey company will offer you a validation code. By using this code you can get an offer when you visit the restaurant for the next time.
Burger King is an American chain of hamburger fast food restaurants. It was founded in 1953, in Jacksonville, Florida. In the beginning, it was known as Insta-Burger King. The headquarters of Burger King is at 5505 Blue Lagoon Drive, Miami-Dade County, Florida, United States. These Burger King restaurants are famous for serving high-quality food, great tasting, and affordable food. For these reasons, many people visit their restaurants.
Daily 11 million people visit Burger king stores around the world. Burger King has expanded its menu from offering burgers, french fries, sodas, milkshakes to many varieties and a large set of products. The Burger King serves different recipes of burgers in vegetarian, chicken, and whoppers. It also serves Desserts, Coolers, king savers, and Hot Beverages.
As a part of the current owner 3G capital’s restructuring plans of the company, it has begun to move from its old menu to new menu items, product reformulation, and packaging. Burger has 15,738 outlets in 100 countries. Among this 47.5 % are in the United States and 99.5% are privately owned and operated by moving its new owners to almost franchised model. The company licenses its franchisees depending on the region, with some regional franchises as master franchises. These are responsible for issuing the sub-licenses on behalf of the company.
This survey covers elements customer experience at Burger King. It covers on the aspects like overall rating on the quality of food, speed of service, comfort and cleanliness at the store. Customers also can give complaints regarding the store. The company is following this because to shape their policies, enhance the services which are providing them and to reach the customer satisfaction.
In order to participate in this survey, you should own some of the needs. they are listed below.
- You should have a device it can be a pc, laptop, or a mobile.
- A high-speed internet connection to browse.
- A receipt from Burger King store.
- You have to spare a few minutes to complete the survey.
- Familiarity with the chosen language here it provides English, Spanish, and Dutch.
- Go to survey page official web page
- Choose the language from English, Dutch or Spanish.
- On the welcome page enter the details of the date, time, and restaurant number which you can find on the receipt.
- Next enter the survey code and then click the START button to enter the survey.
- Give your feedback and views about your experience at Burger King on your last visit.
- Choose the order type among the given options.
- Rate your approval at the restaurant including food and staff.
- Given all that you have witnessed and estimate the probability that you will return within a month.
- The whole menu will be listed. Select the whole menu that you have ordered.
- Provide your honest opinion on the Burger King store and their food as they are particularly focused on the customer satisfaction.
- Specific questions will be asked on the next page. Guage your satisfaction level on the size of the item, its value, its taste, its appearance, and packaging. Specify that if you like to buy it again.
- Explain your companions in general about your survey.
- Answer the classification questions.
- Explain your ratings in depth.
- Get your validation code and use it in your next visit.